Ticketsplus and your privacy
We process personal data in the context of our services. We would like to inform you about this clearly and transparently. In this privacy statement we give you answers to the most important questions about the processing of personal data by Ticketsplus. We believe it is important that you understand how we handle your personal data so that you can trust that your data is in good hands with us.
This privacy statement uses certain words that require further explanation. Below you can read what we mean by these words:
• Personal data: data that directly or indirectly says something about you. For example your name and address, but also your E-mail.
• Processing: everything that can be done with personal data. For example, collecting, but also storing, using and deleting your data from our records.Contact details
The personal data are processed by:
T: +31 (0) 76 5141242
Chamber of Commerce: 20122443Which personal data do we process?
Ticketsplus processes the following categories of personal data:
• name and address details
• Telephone number
• Date of birth
• IBANWhat do we process your personal data for?
We process your personal data for the following purposes:
• Maintaining contact;
• Good and efficient service;
• Performing administrative acts;
• Improvement of services;
• Invoicing and payment;
• Compliance with legal obligations;
We process your personal data on the basis of the contract of service concluded or concluded with you and will not use your data for other purposes.With whom do we share your data?
Your personal data can be shared with third parties. Of course we do not do this without good reason. We contract third parties for some work. Consider the delivery of the product ordered by you. We only use third parties that take appropriate security measures to protect your personal data. They may not use your personal data for their own marketing activities. To ensure this, we conclude processing agreements with these parties.
Ticketsplus does not sell your information to third parties and only provides it if this is necessary for the execution of our agreement with you or to comply with a legal obligation.
Ticketsplus remains responsible for these processing operations.
These third parties process personal data on behalf of Ticketsplus for the aforementioned purposes:
• Host provider Amazon: For a good online service.
• Adyen: For processing your payments.
• Google Analytics: For marketing & management informationView, adjust and delete
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to data processing or to object to the processing of your personal data by Ticketsplus and you have the right to data portability.
This means that you can submit a request to us to send the personal data that we have from you in a computer file to you or another organization mentioned by you.
You can send a request for access, correction, deletion, transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to firstname.lastname@example.org.How long do we keep personal data?
We do not store your data longer than we need it for the purposes for which we collected it or the purposes for which we reuse it. We use a retention policy. It is determined how long we store data.
We can also store data longer in specific situations than the storage period stipulated by us. For example, if you have filed a complaint that makes it necessary to keep the underlying data longer.
If we no longer need the data for the purposes described above, we can still retain the data for archiving, legal proceedings or for historical or scientific research or statistical purposes.How do we protect your personal data?
Ticketsplus considers privacy to be of paramount importance and takes the protection of your data seriously. Ticketsplus has taken appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. All our employees have signed for confidentiality. And we make sure that only those employees process your personal data that must do this because of their function.Cookies
Cookies are used on the website to improve online services. Cookies are used to process your IP address and the system information of your device. A cookie is a small text file that is sent with the pages of a website and stored by the browser on your computer, tablet or mobile phone.
To place certain cookies, you must first give permission before these cookies may be used. This permission is not necessary if and to the extent that it concerns technically necessary (functional) cookies and analytical cookies, in the sense of the applicable legislation, such as Article 11.7a paragraph 3 of the Telecommunications Act and the ePrivacy Regulation.Automated decision-making
Ticketsplus does not take decisions based on automated processing decisions on matters that may have (significant) consequences for persons. These are decisions taken by computer programs or systems, without a person sitting in between.Change of privacy statement